Elite Assistant & Beyond ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with us, or use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We collect the following types of information in order to provide you with the best possible service:

A. Personal Information
When you interact with us, we may collect personal information that you voluntarily provide, including but not limited to:

• Name

• Email address

• Telephone number

• Business name and industry (health and wellness, food, wedding)

• Payment information (when applicable)

• Any other information you provide when filling out forms or contacting us

B. Usage Data
We may automatically collect certain technical data when you access our website, including:
IP address
Browser type
Device type and model
Pages visited, time spent on the site, and other usage statistics
Cookies and similar tracking technologies (for more information on how we use cookies, please see our Cookie Policy)

C. Third-Party Information
We may also collect information from third-party sources, such as public databases or external business partners, to supplement the information we have about you.

2. How We Use Your Information
We use the collected information for a variety of purposes, including but not limited to:

A. Service Provision
To provide virtual assistant services tailored to your needs, including administrative support, event planning, and industry-specific services for businesses in the health and wellness, food, and wedding industries.

B. Communication
To communicate with you regarding our services, respond to inquiries, provide customer support, and keep you informed about important updates, changes, or notices regarding your use of our services.

C. Marketing and Promotions
With your consent, we may send promotional emails, newsletters, or updates related to our services, events, and offerings. You have the right to opt out of receiving such communications at any time.

D. Business Operations
To improve our website, services, and customer experiences through data analysis, internal record-keeping, and system diagnostics.

E. Legal and Regulatory Compliance
To comply with legal obligations, enforce our agreements, resolve disputes, and protect our legal rights, property, and safety, as well as the rights, property, and safety of others.

3. How We Share Your Information
We understand the importance of your privacy and do not sell your personal information to third parties. However, we may share your information under the following circumstances:

A. Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, including payment processors, email service providers, and project management platforms. These third parties are contractually obligated to maintain the confidentiality and security of your data.

B. Legal Requirements
We may disclose your personal information to comply with legal obligations, government requests, or court orders, or to protect our rights, property, and safety, or the rights, property, and safety of others.

C. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no data transmission or storage system is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices
You have the following rights concerning your personal data:

A. Access
You can request access to the personal information we hold about you and request a copy of that data.

B. Correction
If you believe the personal information we hold about you is inaccurate or incomplete, you can request that we update or correct it.

C. Deletion
You can request that we delete your personal information, subject to certain exceptions (such as legal retention requirements).

D. Opt-Out
You have the right to opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.

E. Withdrawal of Consent
If we process your personal information based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the contact form.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience on our website. Cookies are small files that are stored on your device to help us analyze website traffic and improve functionality. You can control cookie settings through your browser settings, but disabling cookies may impact your ability to use certain features of our website.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under the age of 18, we will take steps to delete that information promptly.

9. International Data Transfers
If you are located outside of the United States, please be aware that your personal information may be transferred to and stored in the United States, where our servers are located. By using our services, you consent to this transfer.

10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we will update the "Effective Date" at the top of the policy. We encourage you to review this policy periodically for any updates.

11. Prohibited Uses
You may use the Website and our services only for lawful purposes and in accordance with these terms. By accessing or using our services, you agree not to use the Website or our services:

A- In Violation of Laws
In any way that violates any applicable federal, state, local, or international law or regulation, including, without limitation, any laws related to the export of data or software to and from the United States or other countries.

B- Exploitation of Minors
For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way, including but not limited to exposing them to inappropriate content or requesting personally identifiable information.

C- Unsolicited Communication
To transmit or procure the sending of any advertising or promotional material, including but not limited to "junk mail," "chain letters," "spam," or any other similar solicitation.

D- Impersonation
To impersonate or attempt to impersonate Elite Assistant & Beyond, its employees, another user, or any other person or entity, including by using email addresses associated with any of the foregoing.

E- Restricting Others' Use
To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website or services, or which, as determined by us, may harm the Company or other users or expose them to liability.

F- Interference with Website Functionality
To use the Website in any manner that could disable, overburden, damage, or impair its functionality, or interfere with any other party’s use of the Website, including their ability to engage in real-time activities.

G- Automated Access or Scraping
To use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying material on the Website, without prior written consent from us.

H- Manual Monitoring or Copying
To use any manual process to monitor or copy material from the Website for unauthorized purposes without our prior written consent.

I- Malicious or Harmful Activities
To introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful to the Website.

J- Unauthorized Access
To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.

K- Denial-of-Service Attacks
To attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

L- Security Violations
To violate or attempt to violate the security of the Website, including but not limited to:

• Accessing data not intended for your viewing or logging into an account you are not authorized to access.

• Attempting to probe, scan, or test the vulnerability of any system or network, or to breach security measures without proper authorization.

• Attempting to interfere with service to any user, host, or network.

Violations of system or network security may result in civil or criminal liability. We will investigate occurrences that may involve such violations and may involve and cooperate with law enforcement authorities in prosecuting users who are involved in such violations.

M- Interference with Website Operations
To otherwise attempt to interfere with the proper working of the Website and services.